CCF mailer. I wrote the cover and inside content for this Children’s Cardiomyopathy Foundation fundraising mailer designed by Peggy Lauritsen Design Group.

Ragan Communications. In this online story, I talk about coaching executives to avoid jargon in their communications.

Ragan Communications. I’m quoted extensively in a story about executive apologies to employees.

Guest blog. My overview of a tweet chat (#icchat) about the use of PowerPoint in internal communications.